Shipping policy

At Petsupplystore, we proudly offer Free Worldwide Shipping on all orders.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be slightly longer during busy seasons or promotional periods.

Estimated delivery time is 7–14 business days, depending on the destination country and local shipping carriers.

International shipping times may vary due to customs clearance procedures or local postal service operations.

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take a few days to become active, depending on the shipping carrier.

Occasionally, shipping delays may occur due to factors outside our control, including:

• Customs inspections
• Weather conditions
• High shipping demand periods
• Carrier-related operational delays

If your order has not arrived within the expected timeframe, please contact our support team for assistance.